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Member Promises

Discover The FD Community FCU Difference

Here, you’re more than a customer, you are a member.  And once a member, you’re always a member!  Our goal is ALWAYS to help our members improve their financial lives.  It’s the core of who we are and why we were founded.

Our Mission

Enhance the financial well-being of our members.

Member Promises


We promise to protect and safeguard all member information, and create an environment which earns and maintains trust.

We promise to conduct ourselves in the highest of ethical standards in all our dealings.

Service Commitment

We promise to provide our members with quality products and services at a fair price.

We promise to provide a memorable service experience.

Financial Responsibility

We promise to manage with a philosophy that is beneficial to the member.

Community Support

We promise to be a responsible corporate citizen by supporting projects and organizations within the communities we serve.