We’re always looking for bright, hard-working individuals to join the FD Community team! If you’re looking for a stimulating career, working to help our members get the most out of their financial lives, we’d love to have you apply for any of our open opportunities. For detailed role descriptions or if you have any questions about these positions please reach out to hr@fdcommunityfcu.org! Please download the Employee Application and submit along with your resume via the upload below, in person at any of our branch locations, or by email to hr@fdcommunityfcu.org.
Positions currently open as of 07/17/2026
Chief Experience Officer
Job Description
The Chief Experience Officer (CXO) is a key executive leader responsible for delivering an exceptional end-to-end member experience through oversight of Lending, Retail Delivery, Product Strategy, and Member Engagement. This role drives alignment between the credit union’s strategic goals and the operational execution of products, services, and service channels. The CXO ensures all touchpoints — physical and digital — offer consistent, high-quality, and value-driven experiences for members.
This position leads product development, pricing strategies (loan and deposit rate setting), member benefit adoption, program efficiency, and cross-functional coordination to meet and exceed service, growth, and profitability goals. The CXO directly manages key leaders in Lending and Retail and indirectly oversees frontline and support staff across both functions.
Required Education and Experience
Education: Bachelor’s degree in Business, Finance, or related field preferred; relevant work experience considered.
Experience: 8–10+ years of progressive leadership in retail banking or credit union operations, including lending and product oversight. Strong background in member/customer experience strategy, product development, and cross-functional leadership. Experience with rate setting, portfolio management, and digital delivery platforms.
Full-Time Teller
Job Description
The Teller is responsible for delivering exceptional member service by processing routine financial transactions, assisting with basic service needs, and supporting branch operations. This role serves as the front-line ambassador of the branch, ensuring accuracy, professionalism, and a positive member experience. In addition to completing daily transactions, the Teller engages members in conversations to identify needs and refer them to appropriate products, services, or branch specialists. The Teller plays an important part in the branch’s overall performance through accuracy, service quality, and referral contributions.
Required Education and Experience
Education: High school diploma or GED required.
Experience: 6 months of cash handling, retail, or customer service experience preferred. Basic understanding of financial products and services (training provided).
Saturday Availability is needed.
Please download fillable Employee Application as a PDF and attach in the "Choose File" section below once completed. Please submit both your resume and application.
Employee Application